| 1. Behavior Identification
Recognizing and defining a behavior. |
What is the target behavior? Why do people engage in it? How often does the behavior occur? |
| 2. Process Selection
Recognizing the appropriate process needed to understand the behavior. |
What steps should I take to study human behavior? |
| 3. Representation of Information
Representing the information both internally and externally in a meaningful way |
Should I make and record observations? Where should I make these observations? Who should I observe? Should I plot the behavior that I observe on a chart? |
| 4. Strategy Formation
Putting the selected processes in sequence so that they will act on the representation |
When should I start making observations? Should they be made inconspicuously? If so, should I hide? What exactly am I looking for? (it is too much to try and observe all of a person's behavior)
Is an experiment feasible? Would it be ethical? |
| 5. Allocation of Resources
Deciding how to spend time and other resources effectively to execute the selected strategy |
How often should I make my observations? Should I pay others to help me make observations? |
| 6. Solution Monitoring
Remaining aware of what has been done, what is being done, and what remains to be done. |
What behaviors have I observed? Do I need to make more observations? |
| 7. Evaluating Solutions
Sensitivity to feedback and translating the feedback into action. |
WHY do people behave the way they do? Did I make a sufficient number of observations? Who did I observe- what were the demographics? Do demographics affect human behavior? Did my presence affect the outcome(s)? What have others said about the behaviors that I observed? |